Orders & Delivery

Orders can be placed both through the shop and by phone (including WhatsApp, at the number specified on the contact page).

Products are delivered by the seller to the address specified by the client or to the courier's locker, upon request.

Shipping is provided by a courier company.

The shipping fee is clearly stated at the time of placing the order and varies depending on the order value and delivery method (free, locker, or door-to-door).

Orders for in-stock products will be shipped within 24 hours of order confirmation, via email. The order should reach you within a maximum of 2 business days from the order confirmation date. This term may be modified by circumstances beyond our control, without exceeding a period of 10 business days, calculated from the date your order was placed.

 

* Dropshipping orders

Orders shipped directly from the supplier are generally marked on the product page with a longer payment term. We also try to keep you updated on the delivery status with a link to the shipment tracking page and email messages when necessary.

Orders paid by card will reach you faster as they will be shipped directly to your address, without passing through our warehouse.

Do not accept packages that show significant visible damage!
Damage to the packaging does not automatically mean damage to the contents! Therefore, please inspect the package and, if necessary, request to open it to check the integrity of the contents.

The order will be shipped in packaging that ensures transport security. Responsibility for any damage caused during the transport of the product, parcel, or package sent by us rests with the carrier, in accordance with local legislation in force.